Sony has released the official Android 7.1.1 Nougat update for Xperia Z5 models, Xperia Z3+ and Xperia Z4 Tablet. Unfortunately, some users have found that the new software slows down performance, causes crash and reboots, and even induces high temperature.

According to Xperia Blog, Sony’s Movie Creator App is the prime cause of the problem that led to these devices to suffer performance issues. One way to stop it is to disable the application itself by going to Settings > Application > Disable. After that, users must boot into Safe Mode by pressing and holding the Power key, touch and hold Power off until the Reboot to safe mode message appears, then select OK to restart the device in safe mode. Users will simply reboot the device normally to exit Safe Mode.

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Another solution is just to go to play store and the update the movie creator apps, as Sony stated, “Sony Mobile is committed to providing the highest standard of product quality and customer service for all of our products,” Sony said in a statement obtained by GSM Arena. “A software update (version 4.7.B.1.3) has been released for the Movie Creator application, available in Google Play, which fixes a performance issue affects some Xperia customers.”

Those users who updated the application before upgrading to the latest Android OS might need to wait for the manufacturer’s official bug fix.

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